Privacy Policy

1. Introduction

Power Interactive FZ-LLC (“Power Interactive”, “we”, “our”, or “us”) is a Dubai-based event technology and experiential marketing agency. We are committed to protecting the privacy and personal data of everyone who interacts with our website, services, and communications.

This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and the rights you have over your information. It applies to our website at https://powerdxb.com and all services we provide.

By using our website or engaging our services, you agree to the practices described in this policy.

2. Who We Are

Data Controller: Power Interactive FZ-LLC

Registered Address: Makateb 3, Offices G01–G03, Dubai Production City, Dubai, UAE

Email: hello@powerdxb.com

Phone: +971 (56) 144 9911

3. Information We Collect

3.1 Information You Provide Directly

• Contact form submissions (name, email, phone number, company, message)
• Enquiries submitted via WhatsApp or email
• Information provided during project briefings, proposals, or client onboarding
• Information provided when subscribing to newsletters or marketing communications

3.2 Information Collected Automatically

• IP address and browser/device information
• Pages visited, time spent, and navigation behaviour on our website
• Referring URLs and search queries that led you to our site
• Cookies and similar tracking technologies (see Section 7)

3.3 Information from Third Parties

• Business contact details from LinkedIn or other professional networks
• Analytics data from platforms such as Google Analytics
• Information from partners, referrals, or public business directories

4. How We Use Your Information

We use the personal data we collect for the following purposes:

• To respond to enquiries and communicate with prospective clients
• To provide, manage, and improve our event technology and experiential marketing services
• To prepare proposals, quotations, and project documentation
• To send relevant marketing communications (where you have given consent or where we have a legitimate interest)
• To analyse website performance and improve user experience
• To comply with legal obligations, including those under UAE law
• To protect our rights, property, and the safety of our clients and staff

5. Legal Basis for Processing

We process personal data under the following legal bases:

• Contractual necessity – to fulfil our obligations in connection with a project or service agreement
• Legitimate interests – for business development, marketing to existing contacts, and improving our services
• Consent – for newsletter subscriptions and specific marketing communications
• Legal obligation – to comply with applicable UAE and international laws

6. Sharing Your Information

We do not sell your personal data. We may share it with:

• Technology and service partners involved in delivering our services (e.g., AV suppliers, installation contractors, software platforms)
• Professional advisers such as lawyers or accountants, bound by confidentiality
• Analytics providers such as Google Analytics
• Regulatory authorities or law enforcement where required by law

All third parties we work with are required to handle your data in accordance with applicable privacy laws and our instructions.

7. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience and gather analytics data. Cookies we may use include:

• Essential cookies – required for the website to function correctly
• Analytics cookies – to understand how visitors use our site (e.g., Google Analytics)
• Marketing cookies – to deliver relevant content (where applicable)

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

8. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy, and in accordance with UAE legal requirements. Specifically:

• Client project data: retained for a minimum of 5 years after project completion
• Enquiry and contact data: retained for up to 2 years if no project engagement follows
• Marketing data: retained until you withdraw consent or unsubscribe

When data is no longer required, we securely delete or anonymise it.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include secure servers, access controls, and encrypted communications where applicable.

While we take every reasonable precaution, no method of data transmission over the internet is completely secure. We cannot guarantee absolute security, but we are committed to protecting your data to the highest practical standard.

10. International Data Transfers

Power Interactive operates primarily from the UAE. If we transfer personal data to countries outside the UAE, we ensure that appropriate safeguards are in place in accordance with applicable data protection laws.

11. Your Rights

Depending on applicable law, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Withdraw consent at any time (where processing is based on consent)
• Receive a copy of your data in a portable format

To exercise any of these rights, please contact us at hello@powerdxb.com. We will respond within 30 days.

12. Third-Party Links

Our website may contain links to third-party websites or partner pages. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal data.

13. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Power Interactive FZ-LLC

Makateb 3, Offices G01–G03
Dubai Production City, Dubai, UAE
Email: hello@powerdxb.com
‍Phone: +971 (56) 144 9911