Visa Arabia 2024 Interactive Experience Center

Immersive Payment Innovation Space — Where AI, Automation & the Future of Finance Come to Life

Industry
Financial Technology & Payments
Client
Visa Arabia
Location
Saudi Arabia
FORMAT
State-of-the-Art Interactive Experience Center

Visa Arabia envisioned a state-of-the-art interactive experience center designed to educate and inspire its most important audiences — VIP visitors, internal teams, and global clients — about the transformative future of payments. The space needed to be both immersive and deeply informative, capable of conveying the complexity and potential of next-generation financial technology in a way that was compelling, accessible, and unmistakably Visa.

The experience was built around three of the most significant forces reshaping the payments landscape: artificial intelligence, automation, and payment intelligence systems. Rather than presenting these as abstract concepts, Visa Arabia wanted visitors to encounter them directly — to explore, interact with, and genuinely understand how these technologies are poised to revolutionise financial transactions and improve lives at a global scale.

Power Interactive was commissioned to design and deliver the complete experience — from interactive technology and content development through to robotic screen systems, AI assistant integration, a content management platform, and a cinema room that would serve as the journey's visionary conclusion. The result needed to position Visa Arabia not just as a payment network, but as the definitive leader in payment innovation.

Visa didn't want visitors to hear about the future of payments. They wanted them to touch it, explore it, and leave believing they'd just seen what was coming next.

Experience Director, Visa Arabia 2024 Experience Center

Five Distinct Zones. One Seamless Journey Into the Future of Finance.

AI-Assisted Sliding Screens

The journey begins with a suite of AI-assisted sliding screens offering personalised learning pathways for each visitor. The system responds to interaction patterns and visitor profiles, surfacing the most relevant content from Visa's technology portfolio and adapting the experience in real time. No two visitor sessions are identical — the AI layer ensures each experience is as individual as the person engaging with it.

Object Recognition Table

At the center of the space, an object recognition table invites visitors to place physical objects onto its surface and uncover real-world case studies tied to each one. The table uses computer vision to identify the object, then triggers a bespoke content experience — a payment scenario, a technology demonstration, or a global impact story — that connects the physical world to Visa's payment intelligence ecosystem. It is hands-on discovery at its most intuitive.

Dynamic Robotic Screens

A series of dynamic robotic screens move and reconfigure throughout the space to showcase Visa's advanced payment technologies — including AI, blockchain, and IoT applications. The robotic nature of the screens creates a sense of kinetic energy and technological authority, with content and physical movement choreographed to deliver maximum visual impact during guided sessions and self-directed exploration alike.

AI Assistant Integration

An integrated AI assistant serves as the visitor's companion throughout the experience — available to answer questions, provide deeper context on any technology or case study encountered, and guide visitors toward the content most relevant to their interests. The assistant was built and trained specifically for the Visa Arabia experience, operating within a curated knowledge base that reflects Visa's technology vision and regional market context.

AI Assistant Integration

An integrated AI assistant serves as the visitor's companion throughout the experience — available to answer questions, provide deeper context on any technology or case study encountered, and guide visitors toward the content most relevant to their interests. The assistant was built and trained specifically for the Visa Arabia experience, operating within a curated knowledge base that reflects Visa's technology vision and regional market context.

Technology That Turned Payment Innovation Into a Living, Navigable World

Interactive Technology Layer

Multi-surface interactive systems including AI-assisted screens and an object recognition table for hands-on engagement.

Robotic Screen System

Motorised screens that move and reconfigure dynamically, with content and motion choreographed for maximum impact.

AI Assistant

Custom-built conversational AI trained on Visa Arabia's technology portfolio, guiding and personalising each visitor session.

Content Management System

Centralised platform giving Visa Arabia's team full control over content updates, scheduling, and experience configuration.

Programming & App Development

Custom software powering all interactive experiences — from object recognition logic to AI personalisation and screen choreography.

Content Development & Adaptation

All experience content created and adapted specifically for the multi-zone format, ensuring narrative flow across every touchpoint.

The Visa Arabia 2024 Experience Center gave the brand a permanent, high-impact platform to communicate its technology vision to the audiences that matter most. VIP visitors, global clients, and internal teams now have a space in which the abstract becomes concrete — where AI, blockchain, and payment intelligence are not concepts to be read about, but experiences to be lived.

By blending immersive technology, intelligent personalisation, and a compelling narrative arc from entry to cinema, Power Interactive delivered an experience center that positions Visa Arabia as a leader not just in payments, but in experiential communication. The space continues to serve as the backdrop for some of the region's most important financial and technology conversations — and as a standing proof point that the future of payments is already here.

5
Distinct Interactive Zones
9
Services Delivered End-to-End
AI
Personalised Visitor Experience
24/7
AMC & Technical Support

What Was Built

AI-assisted sliding screens

Personalised learning pathways adapting to each visitor in real time

Object recognition table

Physical object interaction triggering bespoke Visa payment case studies

Dynamic robotic screens

Motorised content displays choreographed for AI, blockchain, and IoT showcase

Custom AI assistant

Conversational guide trained on Visa Arabia's technology portfolio and regional context

State-of-the-art cinema room

Visionary payments film and multipurpose VIP presentation space

Content Development

Custom content creation and adaptation across all interactive experience zones.

Content Management System

A central CMS enabling full operational control by Visa Arabia’s internal team.

Interactive System Programming

Custom programming and app development powering all interactive and AI-driven experiences.

Technical Support & AMC

Ongoing technical support and annual maintenance ensuring reliable long-term operation.

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